OUR QUALITY, FOOD SAFETY, OCCUPATIONAL HEALTH AND SECURITY, SOCIAL RESPONSIBILITY AND ENVIRONMENTAL POLICY

We are an institution that aims to "continuous improvement" with the belief that we can always do better by providing an environment suitable for Numa Hotel conditions. We constantly measure and improve our service quality and guest satisfaction.

To make continuous improvements in all our processes and to follow the latest technologies in order to minimize the risks that will endanger the health and safety of our employees and business partners and to prevent work accidents. Our indispensable rule is the education of our employees, the protection of human rights and the enjoyment of equal rights regardless of religion, language or race.

To ensure that our employees feel as privileged as our guests, we attach great importance to teamwork and education, as well as maintaining a peaceful working environment, fostering love, respect and trust between colleagues, and providing excellent service.

In order to protect the environment in which we operate and to ensure the necessity of sustainable tourism, we comply with all relevant laws, regulations, legislation and regulations published regarding the environment in force in our country. We also fully fulfil all requirements.

In our business, we produce and present healthy, hygienic foods in accordance with food safety laws and hygiene standards at all stages of the food supply chain, from raw material purchasing to preparation and presentation.

During the purchasing process, we assess the environmental impact of our activities, identify potential risks and waste, and strive to minimise the use of natural resources, energy consumption, air, water and soil pollution. 

To ensure that environmental awareness is adopted not only by our employees, but also by our guests and competent authorities, and to contribute to the production of environmental protection projects by collaborating with local governments, supplier companies and non-governmental organizations.

The objective is to plan and implement energy efficiency activities with a goal and target action plan on an annual basis in order to reduce environmental impacts. Additionally, research will be conducted for renewable energy sources.

Our mission is to provide high-quality service in our locations, to provide employment, to take all necessary precautions to protect and enrich natural life, and to share with the public all the activities we do to protect our environment.

Our objective is to make the activities affecting quality measurable and to ensure continuous improvement of the effectiveness of the Integrated Management System by evaluating the results.